24-Hour Emergency Breakdown
We offer a 24-hour emergency breakdown service where our engineers are available to come out to your site to diagnose and repair any faults on your equipment. We carry many replacement parts on our vans with the aim to diagnose and repair faults in one visit. Where more specialist replacement parts are required, we can source these for you and advise on various repair options, costs and timescales for resolving the issue.
A call out fee and hourly rate is chargeable for this service, please call us for details.
We are available to provide technical support on the telephone or via video conferencing for meetings or when assistance is required on any equipment on site. We sometimes find that faults can be diagnosed remotely if we can talk through the problem with your site personnel. We can follow up any remote assistance with a site visit if required, however in an emergency it can be quicker to provide the initial support remotely to minimise downtime.